Capture.
Turn interest from ads, web forms, calls and messages into a visible opportunity.
Ads & Leads + Inbox AI-POWERED COMMUNICATION
RedefineCommunicationwith AI.
AI, chatbots, contact center and CRM.
From sales and support to campaigns and analytics,
power your customer experience with ulakBELL.
✓ Customer-focused✓ Measurable✓ Connected
AI AT THE CENTER. EVERY CHANNEL CONNECTED.
ulakBELLAI
The intelligent hub of your communication.
✦ Understand Respond Manage
COMMUNICATION CHANNELS
Every channel. One platform.
Messaging, social media, marketplaces and customer feedback, together.
AI Chatbot
AI Contact Center
Email
ShopifyGetir
X
Instagram
FacebookLinkedIn
Google Play
App StoreGoogle Business
Trustpilot
WhatsAppLive Chat
A CUSTOMER-FOCUSED ECOSYSTEM8 solution areasConnected workflowsOne communication experience
01 / ULAKBELL SOLUTIONS
A solution for every need.
All in one place.
Connect sales, marketing and customer service
in one integrated platform.
Start with what your team needs.
01
Contact Center & CRM
See customer history alongside conversations. Help sales and support teams approach every interaction prepared.
Customer 360 · Conversation tracking↗
02
Omnichannel Inbox
Bring WhatsApp, social media and web messages together. Pick up every conversation where you left off.
WhatsApp · Social media · Web↗
03
Ads, Forms & Leads
Capture inquiries from ads and forms. Track prospects and sales opportunities in one connected workflow.
Lead tracking · Sales opportunities↗
04
Appointments & Reminders
Schedule meetings and service appointments. Keep the next step on track with confirmations and automated reminders.
Scheduling · Confirmation · Reminders↗
05
AI & Chatbot
Handle inquiries with an AI contact center and chatbot. Support your team and customer communication with digital assistants.
AI contact center · Digital assistant↗
06
Campaigns & Marketing
Plan WhatsApp, SMS and email flows for your customer segments. Connect campaigns with the customer journey.
WhatsApp · SMS · Email↗
07
Surveys & Satisfaction
Listen to customers through surveys and survey calls. Turn feedback into opportunities to improve.
Survey calls · Feedback↗
08
Analytics & Productivity
Review team performance alongside communication reports. Manage your operations with productivity in focus.
Performance · Communication reports↗
02 / FROM FIRST CONTACT TO LOYALTY
It starts with a message.
It grows into a lasting relationship.
Move beyond disconnected interactions.
Build one continuous customer story
across sales, marketing and support.
Nurture.
Understand customer needs. Track conversations, opportunities and next steps in your CRM.
CRM + Contact CenterRespond.
Answer questions through your chatbot and contact center. Keep the conversation going across channels.
AI + OmnichannelConnect.
Listen to feedback. Strengthen customer relationships with relevant campaigns and ongoing communication.
Surveys + Campaigns + Analytics03 / EXPLORE THE PLATFORM
Complex processes.
A simple experience.
Choose an area to see how sales, support and marketing connect in one customer experience.
● ● ●ulakBELL / Customer experienceILLUSTRATIVE SCENARIO
✧
Say hello to your digital assistant.Illustrative chatbot scenario
How can I find the right solution for my needs?
Let's explore. Is your priority customer management, a contact center or digital communication?
We want to improve our digital communication processes.
Needs-focused communication that starts with the right question.
Every interaction is part of the same story.
FROM COMMUNICATION TO INSIGHT
Understand your customers.
Empower your team.
Review customer relationships alongside team performance. From conversations to feedback, make areas for improvement visible.
Explore Analytics & Productivity ↗Customer-focused
Follow the customer story from the first inquiry to after-sales support.
Measurable
Assess your processes through communication reports, team performance and customer feedback.
Connected
Bring channels and processes together in one communication experience.
FREQUENTLY ASKED QUESTIONS
Let's make
things clear.
Which teams is ulakBELL designed for?+
ulakBELL brings customer relationships and communication together for sales, marketing, contact center and customer service teams. Start with the solution that fits your organization's priorities.
Which communication channels are supported?+
Phone, WhatsApp, social media, web messages, SMS and email are used across different solution areas. The channels and integrations that fit your needs can be discussed during a demo.
How does AI support your workflows?+
The AI contact center and chatbot offer digital assistant scenarios for answering customer questions and supporting communication flows. Use cases and handoff steps are tailored to your organization's needs.
How do sales and marketing work together?+
Inquiries from ads and forms feed into the CRM process. Customer follow-up, segmentation and campaigns become parts of the same journey.
Do these screens show real customer data?+
No. These screens and data are illustrative scenarios that explain the platform's approach. Explore the actual product interface and the scope that fits your organization during a demo.
SMARTER COMMUNICATION. STRONGER RELATIONSHIPS.
Bring your communication
to ulakBELL.
Let's plan the communication experience that fits your needs.
Explore all solutions ↓200+More than 200
references
references
Contact us for references.